Turning Data into Actionable Insights for Greater Operational Efficiency and Value

Today, imaging departments have access to more data than ever before. However, inconsistencies in the data coming from disparate sources often means that information contained in the data is not easily actionable for improving operational performance. Analyzing this data to garner meaningful insights can be overwhelming and information overload can simply lead to paralysis.

When I started my career more than a decade ago, it was much simpler to gather information and use it to validate algorithms. Fast forward to today, and accessing clean, operational data has become a luxury. That is why I am excited to finally have a process that unlocks the value of data by being able to access clean data, mining it for insights and converting those insights into action.

We hear repeatedly from our customers that they would like guidance and support in validating and understanding their huge amount of data. By creating visibility to this data in a unified platform, cleaning the data to ensure its accuracy, and making the information actionable, radiology departments can reliably utilize the intelligence derived from the data to drive sustainable change management for optimal operational performance.

At Philips, we have combined technology, insights and experience, and services to work through our customers’ data to turn clutter into clarity. The objective is to give imaging departments an enhanced edge by providing information and directional support to assist department leadership in decision-making, help radiology practices adapt to continuous change, and drive value for both the imaging departments and the overall healthcare system. We enable actionable insights that will lead to greater efficiencies in their department, a better patient and staff experience, and ultimately improved outcomes.   [[{"type":"media","view_mode":"media_crop","fid":"57262","attributes":{"alt":"","class":"media-image media-image-right","id":"media_crop_7459651749281","media_crop_h":"0","media_crop_image_style":"-1","media_crop_instance":"7211","media_crop_rotate":"0","media_crop_scale_h":"0","media_crop_scale_w":"0","media_crop_w":"0","media_crop_x":"0","media_crop_y":"0","style":"height: 199px; width: 200px; border-width: 0px; border-style: solid; margin: 1px; float: right;","title":"Vijay Parthasarathy, PhD, MBA, Radiology Solutions Architect, Philips","typeof":"foaf:Image"}}]]

Our PerformanceBridge Practice offering provides a customized vendor-agnostic data platform to discover, monitor, and serve imaging department’s specific needs and capabilities. Our detailed assessment is the first step towards understanding what information the imaging department needs and why. It gathers data to develop a baseline of operational performance, and then the assessment can range from benchmarking imaging utilization, understanding imaging referral patterns, understanding drivers to improve reimbursement, helping with capital asset planning, and uncovering ways to grow revenue. It also includes a review of the local competitive environment, the health care system’s footprint, the patient population and growth projections, current and projected clinical trends, and the customer’s specific strategic goals. The assessment focuses on data cleaning and mapping after collected from many, often disparate vendor-agnostic sources to establish accuracy and reliability for reports and recommendations.

From here, we co-create a tailored, integrated solution that can be tracked continuously on the data platform. The customized solution can include product, services, data, clinical workflow or technology to create a customized practice management solutions designed to improve departmental outcomes by identifying key target areas for improvement.

The key to supporting sustainable change is Philips’ Solution Advisors, partners who collaborate with clients to help them gain insights into their own data to identify and troubleshoot operational issues and ultimately oversee the implementation of recommended solutions. The Solution Advisor acts as a trusted advisor and co-pilot to help drive the business impact of the assessments and ultimately manage the progress of performance improvement initiatives. They leverage the wealth of knowledge and comprehensive experience they gain while helping other like-hospitals and health systems address similar performance gaps to offer substantiated suggestions for best practices.

Regardless of an imaging department’s size or capabilities, a comprehensive look at data can enable an imaging departments’ success by providing the intelligence needed to be a data-driven enterprise.

To learn more visit the Philips USA website http://www.usa.philips.com/healthcare/medical-specialties/radiology/performancebridge/performancebridge-practice.